F.A.Q

What methods of payment do you accept?

We accept payments via AfterPay, PayPal, Square, any and all Visa, MasterCard, Amex, and Discover. If for any reason you are having issues with processing your payment please email us ASAP at info@Ch0ked.com so that we can better assist you.

How long will it take to receive my order?

ALL earrings are handmade products(unless stated otherwise), therefore most items will take 7-18 business days to process before shipping. Once your order has been processed your order will be scheduled for pickup the same, or next business day. Please keep in mind during sales, or holiday season orders are subject to delays up to 30 business days. 


How can I track my package?
Once your order has been processed you will receive tracking information within 24 hours. Packages are shipped via UPS!  FedEx, or DHL upon request only, please email for shipping quote.

 

Do you ship internationally?
Absolutely! 

Do you accept returns?
Due to the nature of our products, Unfortunately No!
If you have received a defective product please contact us immediately at info@Ch0ked.com
 
Do you offer refunds?
Due to the nature of our products, Unfortunately No!-
 
Can I exchange a product?
Yes! Please contact us within 3 business days of receiving your item(s). Once item has been returned and inspected a store credit for the item only will be issued. 
If your package has been returned to us due to your address being entered incorrectly, there will be a reship fee required to send back to you.
 
Do we offer repair services?
Yes! First, please email us first with clear photos attached as well as a description of what's going on with your item. If a charm or tassel needs to be replaced on your worn item, we will invoice you for the individual materials. Once we have received your item and repaired, you will need to pay a reship fee for their return.