F.A.Q

 

-What methods of payment do you accept?
We accept payments via AfterPay, PayPal, Square, any and all Visa, MasterCard, Amex, and Discover. If for any reason you are having issues with processing your payment please email us ASAP at info@Ch0ked.com so that we can better assist you.

-How long will it take to receive my order?
ALL handmade earrings, shoes, handbags, and select shoes will take 7-14 business days to process before shipping.  Once your order has been processed it will ship immediately using USPS!*
We offer 3 shipping methods 
Standard- 3-5 business days
Priority- 2-4 business days
Express-1-2 business days
Please select your shipping method accordingly!
Please allow 24-48 hrs for USPS to update tracking! *
Please be advised during sales, holidays orders are subject to delays up to 21 business days before shipping.** 
-Do you accept custom orders?
Absolutely, please send an email to info@ch0ked.com with subject line "Custom order."*
Any and all custom design pieces will require a consultation which at that time production time/price will be discussed. *
 
-Do you ship internationally?
Absolutely! Shop away!

-Do you accept returns?
Due to the nature of our products, Unfortunately No!
If you have received a defective product please contact us immediately at info@Ch0ked.com with a description and photos that clearly show what you're emailing about. 
-Do you offer refunds?
Due to the nature of our products, Unfortunately No!-
-Can I exchange a product?
Yes! Please contact us within 3 business days of receiving your item(s). Once item has been returned and inspected a store credit for item only will be issued. 
If your package has been returned to us due to your address being entered incorrectly, there will be a reship fee required to send back to you.
-Do you repair items?
Yes! First, please email us first with clear photos attached as well as a description of what's going on with your item. If a charm or tassel needs to be replaced on your worn item, we will invoice you for the individual materials. Once we have received your item and repaired, you will need to pay a reship fee for their return.